Receiving an error when uploading CSV Files Follow
If you uploaded your member information on a CSV file and it is not processing, this is probably because of a formatting error. Don’t worry, there’s a very easy fix!
First of all, make sure that the file name (the name under which the CSV file has been saved) does not contain special characters such as:
".", ",","(","*","-","%","@","#","?" and others
If this not the case, here are other aspects to keep in mind:
The top row titles and general formatting of your CSV file must remain consistent with the CSV file you sent Cuseum for your staff audition meeting.
For example, let’s say that your staff audition CSV file was categorized like this:
MemberName, MemberNumber, MemberLevel, ExpirationDate, EmailAddress.
We will not be able to change the CSV format (including adding columns or changing column headings) after the audition.
Examples: Matching Staff Audition CSV File and Member CSV File
Staff Audition CSV File
| MemberName | MemberNumber | MemberLevel | ExpirationDate | EmailAddress |
| Jane Smith | 1234 | General | May 3, 2020 | janesmith@gmail.com |
| John Johnson | 7891 | General | May 3, 2020 | johnjohnson@gmail.com |
Member CSV File
| MemberName | MemberNumber | MemberLevel | ExpirationDate | EmailAddress |
| Isabella Gardner | 7492 | Family | January 1, 2020 | igardner@gmail.com |
| John Coolidge | 6127 | Individual | June 30, 2019 | jcoolidge@gmail.com |
| Helen Stevens | 8456 | Dual | January 1, 2020 | hstevens@gmail.com |
| Larz Anderson | 1625 | Individual | December 15, 2019 | landerson@gmail.com |
Still Having Trouble? Oh no!
There is a chance that other aspects of our CSV file are invalid, malformated, or corrupted. This tool will help you identify any possible errors within your CSV files. Simply input your CSV files and it will find any errors for you! Give it a try if you’re having trouble with your files.