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Multiple Language Support (Beta) Follow

Cuseum Admin
  • Updated

We believe that supporting multiple languages is an integral feature that helps bring the world of art and culture to more patrons and visitors all over the world. This guide will help show you how easy it is to enable multiple languages within your mobile/web app directly from the CMS.

Enabling Multiple Language Support

Reach out to us at support@cuseum.com in order to request the enabled language support within the CMS.

Current languages supported:

  • English
  • French
  • Spanish
  • German
  • Italian
  • Finnish
  • Japanese
  • Chinese
  • Portuguese
  • Polish
  • Russian
  • Swedish
  • Arabic

Don't see your language listed here?

We are always interested in expanding our languages, so if you don't see a language listed here please reach out to us and we will do our best to support it as soon as possible.

Adding Translations

STEP 1: THE LANGUAGE TOGGLE

Once multiple language support has been enabled, you will see a language toggle in the upper right corner of the CMS when you make edits to an object, tour, donations page, memberships page, notification or page.

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This will allow you to select which language for which you'd like to add content. Simply click on the desired language. Note that languages have a corresponding green check mark if there is already translated, saved content.

eSGwzebSq73WYkQph0dg_new_translate_2_1228.png

 

STEP 2: ADD CONTENT

Once you have selected a language, you will notice that the content fields are now blank. Here, you can input your translated content.

uGOlyDyFQKiyuq0chIco_new_translate_3_1228.png

 

STEP 3: SAVE

Scroll up to the top of the page and click the Save Changes button.

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Don't forget to save!

Once you have added a new set of content, please be sure to save before moving on to another language. This will prevent you from losing any saved changes.

Persistent Content

You also have the option to keep the pieces of content the same for every language, such as the title of an object. In order to persist pieces of content across all languages, check the Share across all languages box under the field you wish to share.

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Once this has been selected, click Save Changes. Now, this piece of content is automatically added and shared to any other language you select.

lblJZq4gQzqOQ6hcLkDO_2_-_save_1228__1_.png

 

Testing

Once you have added your translations, you can easily test your updates on your Enterprise app.

STEP 1: THE NAV MENU

Click on the navigation menu button from the upper righthand corner.

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Click Settings.

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STEP 2: LANGUAGE

Click Language.

k46heC3ST6cHcmoRm3do_3_-_language_1228.png 

Then select the language you desire.

UPd0aFL9QXOfmVtjc9yM_3_-_pick_a_language_copy_1228.png 

Click Ok.

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The app will then download the content for the language selected.

 

FAQ

Does a user have to change the settings manually in the app?

Nope! We check to see what language the phone has been set to, and if there is a translation set available then we default to that.

 

What happens if I only translate some fields?

Currently we do not hide any non translated objects/fields, so if you only translate some objects then those will show up translated and the rest will default to English.

 

The app labels are not translated properly, how can I fix this?

If you discover that we have translated something improperly (mistakes do happen!), please reach out to us at support@cuseum.com and provide the proper translation. We will be more than happy to look into it for you and help change it!

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