To see the full details of an Apple Wallet push notification, you typically must tap the notification to open the associated membership card in the Wallet app and/or authenticate with Face ID, Touch ID, or your passcode. This is a security and privacy feature designed to protect sensitive information.
Why You Can't Always See Full Details in the Notification Preview
Privacy and Security: To protect sensitive information, the full contents are often restricted until you explicitly access your membership card.
Notification Truncation: Notifications may only show a summary or a truncated message or a brief transaction alert, with full details available only within the Apple Wallet app itself.
How to View the Full Details
From the Lock Screen or Notification Center:
Tap the Wallet notification.
If prompted, authenticate using Face ID, Touch ID, or your passcode. This action opens your membership card within the Wallet app, where you can view all available details.
For even more information, tap the More button (three dots or similar icon), then look for options like "Pass Details" or "Transactions".
Manually Open the Pass:
If you miss the notification, open your Apple Wallet app.
Tap the relevant pass to view its details.
For even more information (such as transaction history for a card, or extra details on a loyalty pass), tap the More button (three dots or similar icon), then look for options like "Pass Details" or "Transactions".
Adjusting Notification Previews (General Notifications)
While this may not override the Wallet's specific security requirements for full details, you can adjust general iPhone settings to show more content in notifications by default:
Go to Settings > Notifications > Show Previews, and select Always.
This setting allows the contents of notifications to be displayed on your Lock Screen without unlocking your device, but the Wallet app's internal security protocols for viewing full pass details still generally apply.
If you have any questions, please don't hesitate to contact [email protected] at any time.
